Refund policy
Refund Policy
Standard Haircut Company wants every order to arrive correctly and in good condition. Please review this policy before placing an order.
Returns
We accept return requests within 30 days of delivery.
To be eligible for a return, items must be unused, unopened, in the same condition they were received, and in their original packaging. Proof of purchase is required.
To request a return, contact us at standardhaircutcompany@gmail.com before sending anything back.
If your return is accepted, we will provide return instructions and the appropriate return address.
Items sent back without first requesting a return will not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping costs are non-refundable unless the return is due to an error on our part.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as it arrives.
If your item is damaged, defective, or incorrect, contact us immediately at standardhaircutcompany@gmail.com with your order information and photos of the issue.
We will review the issue and determine the best solution, which may include a replacement, store credit, refund, or other resolution.
Non-Returnable Items
For health, hygiene, and safety reasons, certain items cannot be returned once opened or used.
Non-returnable items may include:
• Personal care products
• Grooming products
• Hair products
• Brushes, combs, or tools once used
• Sale items
• Gift cards
• Custom or special-order items
If you have questions about whether an item is eligible for return, contact us before purchasing.
Exchanges
The fastest way to exchange an item is to request a return first. Once the return is accepted, you may place a new order for the item you want.
Refunds
Once your return is received and inspected, we will notify you whether the refund has been approved.
If approved, your refund will be issued to the original payment method. Please allow up to 10 business days for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved, contact us at standardhaircutcompany@gmail.com.
Services and Appointments
Haircut, grooming, and appointment-based services are not covered by this product return policy.
Appointment cancellations, late arrivals, no-shows, deposits, and service-related policies may be handled through our booking platform or displayed during the booking process.
Business Mailing Address
Standard Haircut Company
8605 Santa Monica Blvd #300755
West Hollywood, CA 90069
United States
Please do not send returns to this address unless instructed. Returns sent without approval may not be accepted.
Contact
For return or refund questions, contact:
standardhaircutcompany@gmail.com
